Privacy & Cookie Policy Page
At Shades West, we respect your privacy and are committed to protecting your personal information. This policy outlines what data we collect, how we use it, and how you can control your preferences. We also explain how cookies help us deliver a better experience on our website.
Information We Collect
We collect personal and non-personal information in the following ways:
Personal Information:- Full name
- Email address
- Phone number
- Mailing address (when provided for service)
- Information submitted through contact forms or consultation requests
Non-Personal Information:- Browser type and version
- IP address and geolocation
- Device information
- Time and date of visit
- Pages viewed and time spent on site
- Referral source (e.g., ad, search engine, social media)
We may collect this data automatically through cookies or voluntarily when you submit forms.
How We Use Your Information
We use the collected data to:- Schedule in-home or virtual consultations
- Communicate with you about your order or project
- Provide quotes or service follow-ups
- Send promotional materials, offers, or announcements (opt-in only)
- Improve our website performance and user experience
- Measure the effectiveness of our advertising campaigns
We do not sell or rent your information to third parties.
Cookie Usage
Cookies help us remember your preferences, measure user behavior, and serve relevant ads.
Types of Cookies We Use:- Essential Cookies: Enable core functionality like security and navigation.
- Performance Cookies: Track how visitors use the site to improve usability.
- Marketing Cookies: Help deliver targeted ads and measure campaign performance.
Cookies may be set by third-party services such as:- Google Analytics
- Meta Pixel (Facebook/Instagram)
- YouTube (for video content tracking)
You can control cookie behavior through your browser settings at any time.Data Sharing & Security
We may share your data with trusted third parties solely for the purpose of:- Website hosting and maintenance
- Email marketing (e.g., Mailchimp, Constant Contact)
- Scheduling services
- Ad platforms (Google Ads, Facebook Ads)
We implement industry-standard security measures including SSL encryption and secure servers to protect your data.
Your Privacy Rights
Depending on your location, you may have the right to:- Access the personal data we store about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with a regulatory body
To exercise these rights, contact us at info@shadeswest.com. We respond within 30 days.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children.
Policy Updates
This policy may be updated periodically to reflect changes in our business or regulatory requirements. The latest version will always be posted on this page.
Contact Us
For questions regarding this policy or your data:
Email: info@shadeswest.com
Phone: (760) 895-8556
Address: 42210 Cook Street, Suite I, Palm Desert, CA 92211
